FAQs

ORDERS

Orders placed are normally fulfilled within 48hrs of purchase unless it is original artwork purchased that is part of a current exhibition. In this case, the order will be fulfilled after the exhibition has concluded. If you have any questions about your order, please contact us immediately by email - HeyThere@DozenStudioGallery.com

RETURNS

Please inspect your purchase and its packaging within 48 hours of receipt. If for some reason there should be a problem, please notify us immediately. If your purchase is damaged, keep all original packaging and contact us immediately by email - HeyThere@DozenStudioGallery.com 

If you are not satisfied with your item, a return or exchange can be made within 15 days of purchase if in its original condition. We cannot accept returns on the following items: original artwork or one-of-a-kind items. We also cannot reimburse cost of shipping. After 15 days, returns may be made for store credit only. 

PRIVACY

We use secure web policies and do everything in our power to protect your information. If you have concerns please contact us immediately by email - HeyThere@DozenStudioGallery.com

ARTIST SUBMISSIONS

Are you interested in possibly exhibiting at DOZEN STUDIO GALLERY? If so, cool! We’re always interested to look at and learn about new creatives. Please visit our CONTACT page and send us an email with a link to your website, and or Instagram feed. Please DO NOT send us an email full of huge jpegs. We do receive lots of inquiries and don’t always have time to view and reply immediately. Eventually however, we will view all submissions and if we’re interested we’ll be in touch!